Return Policy

At Veloura Beauty Shop, your satisfaction is our priority. If you’re not completely happy with your purchase, we’re here to help.

Returns

• You may return items within 7 days of receiving your order.

• To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging.

• Proof of purchase (receipt or order confirmation) is required.

Non-Returnable Items

• For hygiene and safety reasons, certain products such as [e.g., hair tools, cosmetics, or personal care items] cannot be returned once opened or used.

Refunds

• No refunds 

Exchanges

• We only replace items if they are defective or damaged. If you need an exchange, please contact us at [velourabeautyonline@gmail.com].

Return Shipping

• Customers are responsible for covering return shipping costs. 

Contact Us

For any questions about returns or refunds, reach out to us at:
📩 velourabeautyonline@gmail.com